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Business Development Program
The WORLDPAC Business Development Program was created in 1997 as an added value to our customers. The program provides training in the management of the repair shop business. These management classes have been presented to thousands of WORLDPAC customers and their managers. The tools provided in these classes help repair shops increase productivity, increase profits, as well as how to deal with troubled areas of the business.
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Upcoming classes - We have read your requests, so check back often for newly scheduled classes! We will continue to offer outstanding management training to help our customers succeed.
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Premium Customer Service and Profitable Selling Saturday, Sep 11, 2010 Van Nuys, CA
Instructor: Kelly Bennett |


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Premium Customer Service and Profitable Selling Monday, Sep 13, 2010 Torrance, CA
Instructor: Kelly Bennett |


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Premium Customer Service and Profitable Selling Saturday, Sep 18, 2010 Dublin, CA
Instructor: Kelly Bennett |


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12 Keys To Automotive Service Success Saturday, Sep 18, 2010 Bothell, WA
Instructor: Cecil Bullard |


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Equipping Today's Service Advisor For Success Monday, Sep 20, 2010 Boston, MA
Instructor: Kelly Bennett |


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Equipping Today's Service Advisor For Success Tuesday, Sep 21, 2010 Raleigh, NC
Instructor: Kelly Bennett |


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Equipping Today's Service Advisor For Success Saturday, Sep 25, 2010 Secaucus, NJ
Instructor: Kelly Bennett |


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12 Keys To Automotive Service Success Thursday, Sep 30, 2010 Newark, CA
Instructor: Cecil Bullard |


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12 Keys To Automotive Service Success Saturday, Oct 9, 2010 North York, ON
Instructor: Cecil Bullard |


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Lip Service and Calming Angry Customers Wednesday, Oct 13, 2010 Van Nuys, CA
Instructor: Margie Seyfer |


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Equipping Today's Service Advisor For Success Saturday, Oct 16, 2010 San Jose, CA
Instructor: Kelly Bennett |


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Equipping Today's Service Advisor For Success Monday, Oct 18, 2010 Elk Grove Village, IL
Instructor: Kelly Bennett |


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Winning Women Customers Tuesday, Oct 19, 2010 Denver, CO
Instructor: Margie Seyfer |


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Equipping Today's Service Advisor For Success Tuesday, Oct 19, 2010 Charlotte, NC
Instructor: Kelly Bennett |


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Put Your Business Where It Belongs TWO DAY EVENT Wed, Oct 20 and Thu, Oct 21, 2010 Secaucus, NJ
Instructor: Kelly Bennett |


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Lip Service and Calming Angry Customers Thursday, Oct 21, 2010 Austin, TX
Instructor: Margie Seyfer |


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Equipping Today's Service Advisor For Success Friday, Oct 22, 2010 Tampa, FL
Instructor: Kelly Bennett |


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Equipping Today's Service Advisor For Success Saturday, Oct 23, 2010 Atlanta, GA
Instructor: Kelly Bennett |


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Equipping Today's Service Advisor For Success Monday, Oct 25, 2010 Linthicum, MD
Instructor: Kelly Bennett |


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12 Keys To Automotive Service Success Saturday, Nov 6, 2010 Salt Lake City, UT
Instructor: Cecil Bullard |


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Equipping Today's Service Advisor For Success Saturday, Nov 13, 2010 Ontario, CA
Instructor: Kelly Bennett |


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Lip Service and Calming Angry Customers Saturday, Nov 13, 2010 Jacksonville, FL
Instructor: Margie Seyfer |


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12 Keys To Automotive Service Success Saturday, Nov 13, 2010 Nashville, TN
Instructor: Cecil Bullard |


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Equipping Today's Service Advisor For Success Tuesday, Nov 16, 2010 Phoenix, AZ
Instructor: Kelly Bennett |


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Equipping Today's Service Advisor For Success Saturday, Nov 20, 2010 Newark, CA
Instructor: Kelly Bennett |


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Equipping Today's Service Advisor For Success Saturday, Nov 27, 2010 Calgary, AB
Instructor: Kelly Bennett |


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Equipping Today's Service Advisor For Success Saturday, Dec 4, 2010 Victoria, BC
Instructor: Kelly Bennett |


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Equipping Today's Service Advisor For Success Saturday, Dec 11, 2010 Kansas City, MO
Instructor: Kelly Bennett |


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