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Business Development Program
 The WORLDPAC Business Development Program was created in 1997 as an added value to our customers. The program provides training in the management of the repair shop business. These management classes have been presented to thousands of WORLDPAC customers and their managers. The tools provided in these classes help repair shops increase productivity, increase profits, as well as how to deal with troubled areas of the business.
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Upcoming classes - We have read your requests, so check back often for newly scheduled classes! We will continue to offer outstanding management training to help our customers succeed.
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Premium Customer Service and Profitable Selling
Saturday, Sep 11, 2010
Van Nuys, CA
Instructor: Kelly Bennett |
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Premium Customer Service and Profitable Selling
Monday, Sep 13, 2010
Torrance, CA
Instructor: Kelly Bennett |
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Premium Customer Service and Profitable Selling
Saturday, Sep 18, 2010
Dublin, CA
Instructor: Kelly Bennett |
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12 Keys To Automotive Service Success
Saturday, Sep 18, 2010
Bothell, WA
Instructor: Cecil Bullard |
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Equipping Today's Service Advisor For Success
Monday, Sep 20, 2010
Boston, MA
Instructor: Kelly Bennett |
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Equipping Today's Service Advisor For Success
Tuesday, Sep 21, 2010
Raleigh, NC
Instructor: Kelly Bennett |
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Equipping Today's Service Advisor For Success
Saturday, Sep 25, 2010
Secaucus, NJ
Instructor: Kelly Bennett |
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12 Keys To Automotive Service Success
Thursday, Sep 30, 2010
Newark, CA
Instructor: Cecil Bullard |
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12 Keys To Automotive Service Success
Saturday, Oct 9, 2010
North York, ON
Instructor: Cecil Bullard |
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Lip Service and Calming Angry Customers
Wednesday, Oct 13, 2010
Van Nuys, CA
Instructor: Margie Seyfer |
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Equipping Today's Service Advisor For Success
Saturday, Oct 16, 2010
San Jose, CA
Instructor: Kelly Bennett |
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Equipping Today's Service Advisor For Success
Monday, Oct 18, 2010
Elk Grove Village, IL
Instructor: Kelly Bennett |
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Winning Women Customers
Tuesday, Oct 19, 2010
Denver, CO
Instructor: Margie Seyfer |
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Equipping Today's Service Advisor For Success
Tuesday, Oct 19, 2010
Charlotte, NC
Instructor: Kelly Bennett |
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Put Your Business Where It Belongs
TWO DAY EVENT
Wed, Oct 20 and Thu, Oct 21, 2010
Secaucus, NJ
Instructor: Kelly Bennett |
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Lip Service and Calming Angry Customers
Thursday, Oct 21, 2010
Austin, TX
Instructor: Margie Seyfer |
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Equipping Today's Service Advisor For Success
Friday, Oct 22, 2010
Tampa, FL
Instructor: Kelly Bennett |
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Equipping Today's Service Advisor For Success
Saturday, Oct 23, 2010
Atlanta, GA
Instructor: Kelly Bennett |
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Equipping Today's Service Advisor For Success
Monday, Oct 25, 2010
Linthicum, MD
Instructor: Kelly Bennett |
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12 Keys To Automotive Service Success
Saturday, Nov 6, 2010
Salt Lake City, UT
Instructor: Cecil Bullard |
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Equipping Today's Service Advisor For Success
Saturday, Nov 13, 2010
Ontario, CA
Instructor: Kelly Bennett |
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Lip Service and Calming Angry Customers
Saturday, Nov 13, 2010
Jacksonville, FL
Instructor: Margie Seyfer |
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12 Keys To Automotive Service Success
Saturday, Nov 13, 2010
Nashville, TN
Instructor: Cecil Bullard |
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Equipping Today's Service Advisor For Success
Tuesday, Nov 16, 2010
Phoenix, AZ
Instructor: Kelly Bennett |
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Equipping Today's Service Advisor For Success
Saturday, Nov 20, 2010
Newark, CA
Instructor: Kelly Bennett |
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Equipping Today's Service Advisor For Success
Saturday, Nov 27, 2010
Calgary, AB
Instructor: Kelly Bennett |
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Equipping Today's Service Advisor For Success
Saturday, Dec 4, 2010
Victoria, BC
Instructor: Kelly Bennett |
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Equipping Today's Service Advisor For Success
Saturday, Dec 11, 2010
Kansas City, MO
Instructor: Kelly Bennett |
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